BFSI · Insurance Charp.ai PersonalizationConversion

PolicyBazaar

Personalised creative at population scale lifts CTR and conversions across seven languages.

+40% CTR · +10% conversions · 100M+ personalised creatives

Snapshot
Industry
BFSI · Insurance
Company size
Enterprise
Channel
Multi-channel · Personalised creative
Region
India
Use case
Hyper-personalised acquisition creative
Engine
Charp.ai
The proof

+40% CTR · +10% conversions · 100M+ personalised creatives

+40% Click-through rate PolicyBazaar
+10% Conversions PolicyBazaar
100M+ Personalised creatives delivered PolicyBazaar
7 Languages PolicyBazaar
The challenge

As one of India's largest insurance marketplaces, PolicyBazaar needed to reach a vast, multilingual audience with messaging adapted to the individual — not generic one-size-fits-all creative. Doing that across languages and segments at the scale insurance acquisition demands is impossible with manual production.

The solution · what we did

Charp.ai generated personalised creative at population scale — adapting message and offer to the individual across seven languages using first-party data — so every audience saw relevant, on-brand communication without a production bottleneck.

PolicyBazaar is a leading Indian insurance marketplace. Acquisition at its scale spans a vast, multilingual audience — and generic creative leaves performance on the table.

Charp.ai delivered personalisation at population scale: more than 100M personalised creatives across seven languages, lifting click-through by 40% and conversions by 10%.

PolicyBazaar — frequently asked questions

What results did Whilter deliver for PolicyBazaar?

+40% CTR · +10% conversions · 100M+ personalised creatives. Delivered with Charp.ai. See the full breakdown above.

How were these results measured?

Results are measured against the brand’s own performance baseline for the same audience and product line over the engagement window. Open the case for context on channel, region, and use case.

Can Whilter deliver results like this for our brand?

Start with a Growth Assessment. We map your accounts, identify the highest-leverage problem, and show you what the connected engine would ship next. Explore more enterprise growth stories.

Want results like these for your brand?